From my conversations in London, Paris and this month, in Kigali as well as the talks at events from Los Angeles to Hong Kong, there has been a topic that keeps coming up. The conversations have been wide-ranging and complex as we tackled what transformation look like (and should look like) at everything from the personal to the global scale.
But the conversations keep returning to people, and specifically capability building. At its core, this is about trust. It’s about finding the right people to come on a journey with you, trusting them to do their part with passion and integrity; but also trusting them to keep honing their growth mindset so that they have the skills they need, even in testing times. It’s also about them trusting you and buying into what you are trying to do. For this, your communications skills need to be meticulous – clarity is everything – but you also need a healthy dose of self-awareness to make sure you are questioning your own decisions.
In this video, I got to the heart of the issue.